General terms of doing business

Tigoexpress.com in an online store which operates in accordance with the Law on electronic commerce and all the other applicable laws and regulations in all countries we are selling our goods (Serbia, Bosnia and Herzegovina, Slovenia, Croatia, Czech Republic, Slovakia, Poland, Hungary, Romania, Bulgaria, Greece and Italy). By visiting or shopping at the Tigoexpress.com Internet store, you accept the terms of use outlined below. We ask that you read them carefully and familiarize yourself with the rules that we apply. Tigoexpress.com reserves the right to make changes to these Terms of use without giving prior notice.

Communication

When you visit tTigoexpress.com, send us a private message on our Facebook page Tigoexpress.com or send us an email, communicate with us via electronic means. By accepting the terms of use, you agree to communicate with us via electronic means. Our communication towards you will be done via email or via the Tigoexpress.com Facebook page. The messages will contain the following: clearly and unambiguously labeled as a promotional message, the sender will be clearly labeled, promotions and other marketing techniques will be clearly defined as such. The terms of participating within them will also be clearly defined, the way to unsubscribe from marketing messages will be clearly presented, and the user’s wish to unsubscribe from receiving marketing messages will be explicitly respected by the offerer.

 

Privacy protection statement
On behalf of the Tigoexpress.com Internet store, we commit to protect the privacy of all of our customers. We gather only the necessary and basic data on our customers/users, and the data necessary for doing business and informing the users in accordance with good business practice with the goal of providing quality service. We give the customer the opportunity to choose, including choosing whether or not they want to remove themselves from the mailing lists used for marketing campaigns. All the data on the users/customers are strictly guarded and is available only to employees that need the said data for performing their job duties. All of the Tigoexpress.com Internet store’s (and business partners) employees are responsible for respecting the principles of privacy protection.

 

Prices
All of the product prices are listed on the site with VAT included. Tigoexpress.com commits to accept any price at which you have made your order regardless of whether the price of the product has changed after you placed your order. Tigoexpress.com has the right to cancel an order with sending an email to the customer if there was a grave mistake during the setting of the price on the site e.g. a price of 100EUR  was listed instead of 10.000EUR . The receipt for your purchase will be sent to you in an electronic format to the email address you have left when during the purchase.

 

Delivery

All products listed on our website are also available in our inventory. When purchasing, the customer is responsible for paying the delivery costs upon receiving the goods, except when ordering certain products with the label “shipping is included in the price” or “free shipping”. We use City Express and Post Express shipping services for deliveries within the Republic of Serbia, BizExpress shipping services in Bosnia and Herzegovina and Packeta and GLS shipping services in European Union(Slovenia, Croatia, Czech Republic, Slovakia, Poland, Hungary, Romania, Bulgaria, Greece and Italy). We have a signed contract of business cooperation with all the listed shipping companies. The delivery of the purchased products will take between 1 and 10 business days it depends from which country the goods are ordered, all shipping informations are written for each country on local website. The ordered products are delivered to the address you have listed as the shipping address, and are paid for upon delivery to the shipping company that has performed the delivery.

 

Intellectual property
All content displayed on this site such as pages, designer elements (buttons, icons etc.), texts, photos, logos, audio records, and software are property of Tigoexpress.com or their suppliers and they can’t be used without previous consent of Tigoexpress.com. If you believe that any content found on Tigoexpress.com is yours or is misused, we ask that you contact us in order to determine the intellectual property. All the information available on the web pages are purely informative and can’t be used for commercial purposes or distributed to third parties.

 

Comments, communication and other content left by the visitors

The visitors can comment on the products and send emails to Tigoexpress.com. Tigoexpress.com has the right not to publish any comments that are abusive, contain rude remarks, spread hate, and in any way threaten the rights of others. Such comments will be removed without prior notice. False impersonation or registering with someone else’s email address is not allowed on tigoexpress.com. Tigoexpress.com can start an appropriate legal procedure against such activities.

 

Product descriptions.

Tigoexpress.com strives to describe all products as accurately as possible. Also, Tigoexpress.com does not guarantee that all the data listed about the products is correct, complete, reliable, and free of errors. If the product you have purchased deviates from the data listed on the site, you can return it in an undamaged state with the complete accompanying documentation and we will return your money.

 

Working hours

Tigoexpress.com online store works 24/7. In the case of technical problems or during regular maintenance periods, the site may be unavailable for some short period of time, which you will be notified about.

 

Changing (updating) the data on the site

Tigoexpress.com reserves the right to, at any time and without prior notice, change the data displayed on any page of the site. The visitors of Tigoexpress.com don’t have the right to unilaterally change the terms of use, and any potential change is invalid except when both sides agree to it in writing.

 

Miscellaneous

Partial or complete inability to implement or illegality of a particular provision of these Terms of use will not affect the validity of the other provisions which remain in full effect. An unimplementable or illegal provision will be replaced with an another appropriate provision. You agree that your rights and obligations originating from these Terms of use can’t be transferred to third parties without the express written consent of Tigoexpress.com.